RENTAL CARS AND VILLA ESCORT | CHECK IN/CHECK OUT | WATER CONSERVATION | POOL SAFETY |
VILLA MAINTENANCE & MAID SERVICE | INVENTORY | TRASH | NOISE & PARTYING | UTILITIES

CHECK-IN: The time you may check in to your villa is generally not before 3:00 PM. If your villa is not occupied the day you arrive, you can pre-arrange for an early check-in with us in advance. If other guests are departing your villa that same day, you may not physically check into your villa until 3 p.m. or later. If you are arriving early, it may be possible for you to have your escort show you to your villa early so you may drop off your luggage, but we're sorry, you cannot go inside while the staff is preparing your villa, even for a quick look! We may suggest that you spend the time getting lunch at one of the nearby restaurants (Indigo's, The GrillRoom) or perhaps you may need to pick up a few items at the Mandahl Market. You can then return to your villa after 3 p.m. and relax. Please understand - we only have one time to make a first impression.

CHECK-OUT: If you wish to stay longer than 11:00 AM, you must phone us in advance and we'll let you know if someone else is checking in your villa that afternoon or not. *A $300 PENALTY WILL BE CHARGED TO ALL PARTIES DEPARTING LATER THAN 11 a.m. WITHOUT OUR PRIOR PERMISSION.* We must give the housekeepers time to clean and prepare the villa between rentals. Besides locking all windows and doors before you go, and returning your villa keys - please make the house tidy before you leave. This includes disposing of all trash and garbage to the nearest St. Thomas trash dumpsters. No garbage should be left at or in the villa upon departure. The housekeepers will strip all the beds and launder the bed sheets and towels. Please do not leave wet towels in a pile, as the warm and humid conditions will cause them to get musty and mildewed quickly. Please hang them up somewhere in the villa. If you have any food items left over, the maids would appreciate it if you leave any perishable items in the in the refrigerator before you leave.